Privacy Statement
We value your privacy here at ForestPaperPath
Information We Collect
When you reach out for corporate floral designs or gift services, we gather information you submit willingly. This comprises your name, company name, email, phone, delivery addresses, and particular specifications for your floral requests. Payment details are collected during checkout, but handled securely via our payment partners.
For corporate clients, we may also collect extra business data like company registration details, preferred delivery timelines, and budget parameters to tailor offerings to your enterprise.
Our site automatically gathers technical data when you browse. This includes your IP address, browser type, device details, and navigation patterns. We use this to enhance site performance and learn how customers locate our services.
How We Use Your Information
We utilize your information mainly to fulfill orders and deliver outstanding service. This covers processing orders, arranging deliveries, designing custom arrangements per your specifications, and communicating about your needs.
We also analyze data to enhance our offerings and online experience, helping us identify which corporate floral services matter most to clients and how to better support the business community in United Kingdom.
Information Sharing and Disclosure
ForestPaperPath respects your privacy and does not sell your personal data to others. We share information only as needed to deliver our services or when legally required.
We might share required data with trusted service partners who assist in running our operations, including delivery partners, payment processors, and technical service providers. These partners are contractually bound to safeguard your information and use it solely for the services they perform for us.
We may reveal information when required by law, a court order, or government request. We may also disclose data to safeguard our rights, property, or safety, or the safety of customers and staff.
Data Security Measures
We treat the protection of your personal data with seriousness and apply suitable technical and organizational safeguards to guard it. This entails protected data storage, encrypted transmissions, and restricted access to personal information inside our company.
Secure Storage
We safeguard personal data using secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to shield information during the exchange between your browser and our infrastructure.
Limited Access
Only authorized staff who require the data to deliver services can access customer information.
Although we employ robust security measures, no method of online transmission is completely secure. We continuously update our security practices to guard against emerging threats.
Your Privacy Rights
You hold essential rights over your personal data. Depending on applicable laws, you may be entitled to access, rectify, erase, or limit how your personal information is used.
To exercise these rights, please reach out to us using the contact details at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.
Data Retention
We keep personal data only as long as needed to deliver our services and comply with legal obligations. Retention durations vary by the data type and purpose of collection.
Typical Retention Periods:
- Customer contact and order details: approximately three years after the last service interaction
- Financial transaction records: about seven years to meet tax and accounting needs
- Website analytics data: roughly twenty-six months for service improvement analysis
- Marketing communication preferences: until you opt out or around two years of inactivity
Cookies and Website Tracking
We employ cookies and related technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies allow us to save your preferences and evaluate site performance.
You can manage cookie settings in your browser. Note that turning off some cookies might impact how the site behaves. For more details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site may include links to third-party sites or services. This privacy policy covers only ForestPaperPath and this site. We are not accountable for how external sites handle privacy.
We recommend reviewing the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We may periodically revise this privacy policy to reflect changes in our practices, services, or legal requirements. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.
We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns regarding how we manage your information, please reach out to us.
Contact Us About Privacy
ForestPaperPath Privacy Team
44 Rose Lane, Chelsea, London
London, United Kingdom SW3 2RY
Email: [email protected]
Phone: +44 20 7946 0123
For privacy-related inquiries, please put "Privacy Request" in the subject line and supply as much detail as you can about your request. We strive to respond to all privacy requests within seven business days.